- General
These general conditions apply to all reservations, agreements and services of B&B Asinello, located in Bruges, Ezelstraat 59A.
By booking a room, you agree to these terms and conditions.
- Booking and Payment
A reservation is final only upon receipt of a 50% deposit of the total amount and written confirmation via e-mail.
Prices listed are per night and include breakfast, VAT, and tourist tax, unless otherwise stated.
Payment of the full amount must be made in the manner and by the deadline specified in the booking confirmation.
- Cancellation
Cancellations up to 7 days before the arrival date are free of charge.
Cancellations within 7 days before the arrival date or in case of a no-show will be charged 100% of the total stay cost.
We recommend you take out travel and cancellation insurance.
- House rules
By making a reservation, you agree to the B&B Asinello house rules. These can be consulted on our website and are also available for inspection at the B&B.
In case of violation of the house rules, B&B Asinello reserves the right to terminate the contract immediately, without refunding the accommodation costs.
Damage to property of the B&B will be charged.
- Liability
B&B Asinello is not liable for loss, theft, accidents or damage to personal property or persons incurred during the stay at the B&B.
The B&B is not liable for service disruptions, such as electricity, internet, or water outages, or nuisance caused by third parties.
- Force majeure
In cases of force majeure (such as natural disasters, fire, extreme weather conditions), B&B Asinello reserves the right to cancel or change the reservation, without the guest being entitled to compensation.
- Complaints
Complaints about the stay should be reported immediately and on the spot so that we can try to resolve them.
- Applicable law
All agreements between you and B&B Asinello are governed by Belgian law.