Last updated: 17 August 2025

B&B Asinello, located in Bruggge, Ezelstraat 59A, is committed to protecting your personal data. In this privacy statement, we explain what data we collect, why we do so and how we protect it, in accordance with the General Data Protection Regulation (GDPR).

1. What personal data do we process?

We process the following personal data when you make a reservation or contact us:

• Name and contact details: Your first and last name, address, telephone number and e-mail address.
• Payment information: Data needed to pay for your stay.
• Stay information: The dates of your stay and any specific requests (e.g. about allergies or dietary requirements) that you communicate to us.

2. Why do we process this data?

We process your personal data for the following purposes:

Processing your booking: To confirm your booking and organise your stay.

• Communication: To contact you about your booking or answer your questions.
• Billing and administration: To process payment for your stay and keep our records.
• Legal obligations: In some cases, we are legally obliged to collect certain data, for example for tourist tax purposes.

3. How do we protect your data?

We take appropriate technical and organisational measures to secure your personal data against loss, misuse and unauthorised access. Our employees who have access to your data are bound to confidentiality.

4. Do we share your data with third parties?

We only share your personal data with third parties if this is necessary for the performance of our services, or to comply with a legal obligation. Examples include:

• Booking systems: If you booked through an online booking platform.
• Government agencies: Such as the municipality for tourist tax.
• Payment providers: For processing your payments.

We ensure that third parties processing your data comply with the AVG.

5. How long do we keep your data?

We will not retain your data for longer than necessary for the purposes for which it was collected, or to comply with legal retention periods.

6. What are your rights?

According to the AVG, you have the following rights:

• Right of access: You have the right to ask what personal data we process about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: You can ask us to delete your personal data, unless we need it for legal obligations.
• Right to object: You can object to the processing of your data.
• Right to data portability: You have the right to receive your data in a structured, common and machine-readable format.

If you wish to exercise any of these rights, please contact us using the contact details below.

7. Contact

For any questions regarding this privacy statement or the processing of your personal data, please contact Jan Knudde of B&B Asinello at:

• E-mail: info@asinello.be
• Phone: +32 475 41 43 09
• Address: Ezelstraat 59A, 8000 Bruges

8. Complaints

If you have complaints about the way we process your personal data, you have the right to lodge a complaint with the competent supervisory authority. In Belgium, this is the Data Protection Authority (GBA).

9. Changes to this privacy statement

We reserve the right to amend this privacy statement from time to time. The most recent version will always be available on our website.